Who We Are
We're operators who understand that lasting success comes from systems you can actually own.
We've helped legacy businesses modernise without losing what makes them human. We don't just build technology — we create digital foundations that businesses can own, control, and evolve.
Whether you're preparing for growth, planning succession, or simply tired of renting your digital presence, we build systems worth inheriting and stories worth finding.
Our Foundation
Built by operators who've scaled businesses, managed exits, and understand that sustainable growth requires systems you actually control.
Our Approach
Technology that serves your business, not the other way around. Stories that build trust. Operations that scale with intention.
Our Vision
Legacy businesses built the foundation of our economy, but they're often invisible online.
Every day, exceptional businesses with decades of expertise remain hidden from their ideal customers. They've built trust through relationships, delivered quality through experience, and created value through dedication. But when someone searches for what they offer, these businesses don't appear.
We believe visibility shouldn't be reserved for the loudest voices or the biggest budgets. It should reflect actual value, real expertise, and genuine care for customers. That's why we build systems that make exceptional work findable, and tell stories that make expertise undeniable.
The best businesses aren't always the most visible ones. But the most successful ones figure out how to be both.— On building sustainable visibility for legacy businesses
Working Together
What working with us is actually like
Discovery & Understanding
"We start by actually listening. Not just to what you think you need, but to how your business really works. I'll spend time with your team, understand your processes, and identify where technology can genuinely help rather than complicate."
No generic solutions. No forcing you into someone else's framework. Just honest assessment of what will actually move your business forward.
Building & Teaching
"I don't just build systems and disappear. I build them with you, explaining every decision, teaching your team how everything works, and making sure you're never dependent on any single person or vendor."
When I hand over your new systems, you'll understand them completely. You'll own them completely. And you'll be able to evolve them as your business grows.
Honest Communication
"I'll tell you if something isn't worth doing. I'll recommend the simple solution over the complex one. And I'll be upfront about timelines, costs, and what success actually looks like for your specific situation."
Long-term Partnership
"This isn't about a quick project and moving on. I'm interested in businesses that are built to last, and I want to help them stay competitive for decades, not just quarters."
Real Results
From invisible to undeniable
See how we've helped businesses like yours achieve measurable transformation
West Acton Centre → Community Hub
A vibrant community centre serving West London needed a modern digital presence to showcase their diverse programs and connect with their multicultural community.
West Acton Residents → Digital Voice
Local residents association needed a platform to strengthen community bonds, share local news, and facilitate neighborhood engagement.
Happy Child Happy Home → Family Services
A family support organization helping parents and children needed an accessible platform to share resources and build community connections.
Cadmore Auctions → Digital Showcase
Established auction house expanding their digital presence with engaging social media content to reach collectors and sellers.
Lieu Vo → Vietnamese Cuisine
Authentic Vietnamese restaurant bringing traditional flavors to London with a modern digital ordering and discovery platform.
It's Pronounced Tea → Bubble Tea
Modern bubble tea shop needed a vibrant online presence to match their fun brand and streamline ordering for their growing customer base.
"We just needed something that works - a way to list our venues and update them regularly. Nothing fancy. Now we have three times the bookings for our halls."Margrit Sessions
West Acton Community Centre
Why This Matters
Why I care about small businesses
Building digital homes for businesses that matter
I care because small businesses and strong small businesses are the basis of a true democracy. Imagine having a big conglomerate employing everyone and paying for everything at a local - who would the power sway to? Plus, most of us aren't trying to conquer the world, we're just trying to take care of our family and so on, and that matters.
For so long technology and promotional media have belonged to the big corporations, we have had no way to compete. However now it is all changed and different.
I don't want to build an app and leave it there forever and retire rich - that's not what I want. I want to build homes for people, digital homes for people that are websites that really work, and a media platform for each of them so that they can function independently and truly move towards a better world for everyone.
"Most of us aren't trying to conquer the world. We're just trying to take care of our families. That matters."
Our Work
Systems built for real businesses
West Acton Centre
West Acton Residents Association
Happy Child Happy Home
Cadmore Auctions
Lieu Vo
It's Pronounced Tea
Each project is custom-built for the specific needs and workflows of the business.
View Detailed Case StudiesCommon Challenges
Problems we solve every day
Can't update your website?
We build systems you can easily update yourself, with training and documentation so you're never stuck.
Relying on word of mouth?
We make your expertise discoverable online while preserving the trust-based relationships that built your business.
Drowning in manual processes?
We identify what can be automated without losing the personal touch that makes your service valuable.
Tech vendor holding you hostage?
We create solutions you own completely—no subscriptions you can't control, no platforms that can disappear.
Competing with bigger players?
We highlight what makes you different: your experience, your approach, your local knowledge, your care for customers.
Every business faces unique challenges, but many of the underlying problems are the same. We've solved these before, and we can solve them for you.
Discuss your specific situationWhat do ChatGPT or Google know about you?
We see you, and we know that you're doing amazing, incredible work. You're making this world better, bit by bit.
But to succeed and build a lifestyle boutique business that offers you financial freedom and a truly rewarding life, you need thousands of people out there to know about you.
Try asking ChatGPT right now:
Who is [your name, your business name]?
If you're not loving what you see, why not explore how Charted Consultants can help you?
Your digital foundation, fully yours
We put the essential systems in place — websites, booking flows, payments, SEO, and analytics — built so you fully own them.
No subscriptions you don’t control, no tech that locks you in. Everything we set up is portable and future‑proof.
Website & Hosting
coreFast, secure, and fully owned by you — no rented platforms or surprise restrictions.
Booking & Payments
operationsSeamless appointment scheduling and integrated payments that reduce admin and boost conversion.
SEO & Analytics
growthSearch engine optimisation and data insights that show what’s working and where to improve.
Ownership & Control
philosophyAll systems configured so you hold the keys. No lock‑ins, no dependency on a single vendor.
Start a conversation today
Every great project starts with understanding your business, your challenges, and your goals. Let's explore what modern systems and clear storytelling could mean for your legacy business.
Let's chat and get things done. No strings attached. I'll even be glad if our short conversation can help you in any ways, regardless if you use our service.