Lone Sailboat

Legal

Privacy Policy

How we handle your information, with transparency and respect.

Last updated: 8/1/2025

Simple version: We collect minimal information, use it only for legitimate business purposes, never sell it, and you can request deletion anytime. Full details below.

1. Information We Collect

Information You Provide

  • Name, email, phone number when you contact us
  • Company information when relevant to our services
  • Project details and business requirements
  • Feedback and correspondence

Information Collected Automatically

  • Website usage data (pages visited, time spent)
  • Device and browser information
  • IP address and general location (city/country level)

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide services
  • Communicate about projects and ongoing work
  • Send relevant resources (if you've opted in)
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your information. We may share information only:

  • With your explicit consent
  • With service providers who help us operate (hosting, email services)
  • If required by law or to protect our rights

4. Data Storage & Security

Your information is stored securely using industry-standard practices. We use reputable third-party services for hosting and email management. While we take security seriously, no system is 100% secure.

5. Analytics & Cookies

We use Google Analytics to understand how our website is used. This helps us improve the user experience. You can opt out of Google Analytics tracking through your browser settings or Google's opt-out tools.

We use minimal cookies for basic functionality. No advertising or tracking cookies.

6. Your Rights

You have the right to:

  • Access the information we have about you
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your data

7. Retention

We keep your information only as long as necessary to provide services and meet legal obligations. Contact information is typically kept for 3 years after last contact unless you request deletion.

8. International Transfers

Our services may involve transferring data internationally. We ensure appropriate safeguards are in place for any international transfers.

9. Children's Privacy

Our services are not directed to anyone under 18. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated date. Significant changes will be communicated directly.

11. Contact Us

Questions about this privacy policy or your data? Contact us at [email protected]. We respond to all privacy inquiries within 7 days.

Quick Actions

Unsubscribe from emails: Send us an email

Request your data: Email us

Delete your data: Request deletion

Charted is a boutique consultancy and operational partner for owner-led businesses.
Email: [email protected]
Based in London, UK.
© 2025 Charted Consultants. All rights reserved.